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Starbucks and Workers United union drop lawsuits, enter mediation for contract talksStarbucks and Workers United union drop lawsuits, enter mediation for contract talks

Starbucks and the Workers United union will be using a mediator for contract talks following wave of barista strikes

Joanna Fantozzi, Senior Editor

February 3, 2025

2 Min Read
Starbucks sign in window
Starbucks and its union are making progress in their negotiations.Starbucks

Starbucks and Starbucks Workers United have reached a new collective bargaining milestone after almost a year of failed contract negotiations. The two groups have entered mediation to continue working out remaining challenges to ratifying a formalized union contact.

“Starbucks and Workers United have agreed to engage a mediator to assist the two parties in reaching a framework for single store contracts for our partners represented by the union,” Starbucks and Workers United said in a joint statement. “We have made progress over the last nine months of bargaining, and we are committed to continuing to work together – with a mediator’s assistance – to navigate complex issues and reach fair contracts.”

Both parties have also agreed to drop their respective lawsuits against one another. In October 2023, both parties sued each other over the union’s use of the Starbucks company name and logo that came to a head at the height of the Israeli-Palestinian conflict.

“Starbucks and Workers United have agreed to withdraw these respective lawsuits,” a representative for Starbucks said in a statement. “We remain dedicated to protecting our brand and addressing statements inaccurately attributed to our company. We continue to work to reach agreement on a framework for single-store contracts.”

Related:Starbucks and Starbucks Workers United union begin collective bargaining process

This step forward for both parties comes on the heels of unionized baristas across the country participating in strikes and protests in order to put pressure on Starbucks to negotiate a fair contract. Starbucks Workers United voted to authorize a strike in mid-December, which escalated across multiple cities in the leadup to Christmas. Then, in late January, New York City baristas staged a sit-in in Park Slope, Brooklyn, to demand a fair contract.

As Starbucks and Workers United enter negotiations afresh with a mediator, both sides are hopeful that contract negotiations are achieved more quickly now.

“Getting back to bargaining with a professional mediator involved is a positive step forward toward winning fair contracts for union baristas,” Workers United said in a statement. “We are optimistic that Starbucks will move off of their fixed position on wage and benefits improvements in this next phase of negotiations. Starbucks partners are making our voices heard, and adding a mediator to negotiations allows us to build on our momentum toward finalizing fair contracts and building power together as baristas.”

Contact Joanna at [email protected] 

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About the Author

Joanna Fantozzi

Senior Editor

Joanna Fantozzi is a Senior Editor for Nation’s Restaurant News and Restaurant Hospitality. She has more than seven years of experience writing about the restaurant and hospitality industry. Her editorial coverage ranges from profiles of independent restaurants around the country to breaking news and insights into some of the biggest brands in food and beverage, including Starbucks, Domino’s, and Papa John’s.  

Joanna holds a bachelor’s degree in English literature and creative writing from The College of New Jersey and a master’s degree in arts and culture journalism from the Craig Newmark Graduate School of Journalism at CUNY. Prior to joining Informa’s Restaurants and Food Group in 2018, she was a freelance food, culture, and lifestyle writer, and has previously held editorial positions at Insider (formerly known as Business Insider) and The Daily Meal. Joanna’s work can also be found in The New York Times, Forbes, Vice, The New York Daily News, and Parents Magazine. 

Her areas of expertise include restaurant industry news, restaurant operator solutions and innovations, and political/cultural issues.

Joanna Fantozzi has been a moderator and event facilitator at both Informa’s MUFSO and Restaurants Rise industry events. 

Joanna Fantozzi’s experience:

Senior Editor, Informa Restaurant & Food Group (August 2021-present)

Associate Editor, Informa Restaurant & Food Group (July 2019-August 2021)

Assistant Editor, Informa Restaurant & Food Group (Oct. 2018-July 2019)

Freelance Food & Lifestyle Reporter (Feb. 2018-Oct. 2018)

Food & Lifestyle Reporter, Insider (June 2017-Feb. 2018)

News Editor, The Daily Meal (Jan. 2014- June 2017)

Staff Reporter, Straus News (Jan. 2013-Dec. 2013)

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