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Starbucks unveils free therapy for employees as part of new mental healthcare planStarbucks unveils free therapy for employees as part of new mental healthcare plan

Starbucks is partnering with Lyra Health to introduce 20 free therapy sessions and more mental health resources for employees

Joanna Fantozzi, Senior Editor

March 16, 2020

2 Min Read
A Starbucks barista holding a reusable coffee cup
Starbucks begins offering mental healthcare for all employees in the form of free therapy sessions.Starbucks

Joanna Fantozzi

Starbucks announced on Monday its new mental health care plan for employees in partnership with mental health benefits provider, Lyra Health: a continuation of the company’s long-term strategy to address mental health that was first mentioned by CEO Kevin Johnson last fall.

The mental health program launches April 6 and is available to all employees and their eligible family members (with the exception being non-tax-dependent domestic partners), with benefits including 20 free in-person or virtual therapy sessions with mental health professionals or coaches, as well as digital resources and programs that meet their specific needs.

Employees who participate will be matched with a therapist or coach with experience in addressing their concerns, from stress to depression and anxiety. Starbucks said that while the average employee will use between eight and 13 sessions per year, if the employee wants to continue using the service, she can purchase more sessions beyond the 20 included in her package at an additional, unspecified out-of-pocket charge.

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“This announcement was created based on partner feedback,” a Starbucks representative said.

“Mental health needs are diverse, and in fact the mental health crisis is incredibly complex, with 1 in 5 adults experiencing some form of mental illness each year. […] We want to ensure every partner, in every store, feels supported and knows how and where to seek help for themselves and others.”

Related:Starbucks begins offering emergency catastrophe pay during coronavirus pandemic

This addition to Starbucks’ mental healthcare package follows the announcement of its partnership with meditation app Headspace in January, which offers free subscriptions to Starbucks employees for the $69.99 per year service.

It’s just the latest option for Starbucks employees in an industrywide of trend of offering more robust and unique employee benefits in an increasingly competitive labor market, like Noodles & Co.’s “phase-in, phase-out” maternity leave policy, that lets new parents work an 80% schedule for the four weeks before and after their maternity leave, for 100% of their paycheck.

Contact Joanna Fantozzi at [email protected] 

Follow her on Twitter: @joannafantozzi

 

About the Author

Joanna Fantozzi

Senior Editor

Joanna Fantozzi is a Senior Editor for Nation’s Restaurant News and Restaurant Hospitality. She has more than seven years of experience writing about the restaurant and hospitality industry. Her editorial coverage ranges from profiles of independent restaurants around the country to breaking news and insights into some of the biggest brands in food and beverage, including Starbucks, Domino’s, and Papa John’s.  

Joanna holds a bachelor’s degree in English literature and creative writing from The College of New Jersey and a master’s degree in arts and culture journalism from the Craig Newmark Graduate School of Journalism at CUNY. Prior to joining Informa’s Restaurants and Food Group in 2018, she was a freelance food, culture, and lifestyle writer, and has previously held editorial positions at Insider (formerly known as Business Insider) and The Daily Meal. Joanna’s work can also be found in The New York Times, Forbes, Vice, The New York Daily News, and Parents Magazine. 

Her areas of expertise include restaurant industry news, restaurant operator solutions and innovations, and political/cultural issues.

Joanna Fantozzi has been a moderator and event facilitator at both Informa’s MUFSO and Restaurants Rise industry events. 

Joanna Fantozzi’s experience:

Senior Editor, Informa Restaurant & Food Group (August 2021-present)

Associate Editor, Informa Restaurant & Food Group (July 2019-August 2021)

Assistant Editor, Informa Restaurant & Food Group (Oct. 2018-July 2019)

Freelance Food & Lifestyle Reporter (Feb. 2018-Oct. 2018)

Food & Lifestyle Reporter, Insider (June 2017-Feb. 2018)

News Editor, The Daily Meal (Jan. 2014- June 2017)

Staff Reporter, Straus News (Jan. 2013-Dec. 2013)

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