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Coach Rick Pitino delivers MUFSO keynote speechCoach Rick Pitino delivers MUFSO keynote speech

This is part of Nation Restaurant News' special coverage of the 2013 MUFSO conference, taking place Sept. 29-Oct. 1 at the Hyatt Regency at Reunion Tower in Dallas. Follow coverage of the event on NRN.com and tweet with us using #MUFSO.

Ron Ruggless, Senior Editor

October 1, 2013

2 Min Read
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Success comes to those who focus and listen, winning basketball coach Rick Pitino said in the closing keynote address Tuesday at MUFSO.

Pitino, who led the University of Louisville Cardinals to the 2013 NCAA men’s basketball championship, spoke on the day his new book, “The One-Day Contract,” was published.

“The most important thing you can have is humility,” said the 61-year-old coach. “As a leader, whatever industry we are in, we have to have humility.

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“It teaches us to master the art of communication, which is the ability to listen four times the amount you speak,” he said. “When you listen, you find out how to motivate people.”

That helps teams execute at the highest level possible, said Pitino, who also coached at Boston University, the University of Kentucky and Providence College, as well as professional NBA teams the New York Knicks and the Boston Celtics.

Pitino said he wants his players “to have a PHD” — passion, hunger and drive.

“That PHD means they have to have humility,” Pitino said. “If ego comes into play, you don’t have the ability to listen.

“Ego is the greatest killer of one’s potential,” he continued. “I tell my players it stands for Edging Greatness Out. When you have an ego, you think you’ve arrived. You take your competition lightly. You don’t strive to be the best in a one-day contract. You don’t listen as much.”

However, he added, if one has passion, hunger and drive in each one-day contract signed with yourself, “each and every day, you’ll be upbeat, positive people with incredible energy.”

Pitino also took a dim view of technology and its demands on everyone’s time.

He said he asked his players how many hours a day they spend on social media, and the average was four hours a day.

“I asked them, ‘Of those four hours a day, how many of you are doing something significantly constructive with those four hours?’” Pitino recalled. “Not one person raised their hand.”

While many people are “trapped by technology,” he said, part of the one-day contract is to remain upbeat and positive and use it as a “meaningful distraction.”

Pitino acknowledged that not everyone can be on top of their game every day.

“There will be meaningful distractions in the tough game of life,” he said. “I have them all the time. If I have distractions, I do something about it. I’m totally aware of that.”

Success also means avoiding the “fellowship of the miserable,” Pitino said, where negative people roam each day.

“Positive people always get through adversity,” he said. “Cynical, moody people struggle with it all the time and make the problem bigger.”

The keynote address was sponsored by Red Book Connect.

Contact Ron Ruggless at [email protected].
Follow him on Twitter: @RonRuggless

About the Author

Ron Ruggless

Senior Editor, Nation’s Restaurant News / Restaurant Hospitality

Ron Ruggless serves as a senior editor for Informa Connect’s Nation’s Restaurant News (NRN.com) and Restaurant Hospitality (Restaurant-Hospitality.com) online and print platforms. He joined NRN in 1992 after working 10 years in various roles at the Dallas Times Herald newspaper, including restaurant critic, assistant business editor, food editor and lifestyle editor. He also edited several printings of the Zagat Dining Guide for Dallas-Fort Worth, and his articles and photographs have appeared in Food & Wine, Food Network and Self magazines. 

Ron Ruggless’ areas of expertise include foodservice mergers, acquisitions, operations, supply chain, research and development and marketing. 

Ron Ruggless is a frequent moderator and panelist at industry events ranging from the Multi-Unit Foodservice Operators (MUFSO) conference to RestaurantSpaces, the Council of Hospitality and Restaurant Trainers, the National Restaurant Association’s Marketing Executives Group, local restaurant associations and the Horeca Professional Expo in Madrid, Spain.

Ron Ruggless’ experience:

Regional and Senior Editor, Informa Connect’s Nation’s Restaurant News and Restaurant Hospitality (1992 to present)

Features Editor – Dallas Times Herald (1989-1991)

Restaurant Critic and Food Editor – Dallas Times Herald (1987-1988)

Editing Roles – Dallas Times Herald (1982-1987)

Editing Roles – Charlotte (N.C.) Observer (1980-1982)

Editing Roles – Omaha (Neb.) World-Herald (1978-1980)

Email: [email protected]

Social media:

Twitter@RonRuggless

LinkedIn: www.linkedin.com/in/ronruggless

Instagram: @RonRuggless

TikTok: @RonRuggless

 

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