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KFC launches Zinger chicken sandwich in U.S.KFC launches Zinger chicken sandwich in U.S.

Chicken chain plans to announce new colonel with launch

Bret Thorn, Senior Food Editor

April 17, 2017

3 Min Read
KFC Zinger sandwich
Photos by Bret Thorn

KFC is launching its Zinger sandwich, popular in more than 120 countries, to its more than 4,300 U.S. locations, starting April 24.

First introduced in Trinidad & Tobago in 1984, the sandwich is made with a marinated chicken breast double-breaded in the chain’s Extra Crispy Breading with a proprietary spice blend that includes cayenne pepper and other chiles. It will be available as a “$5 Fill Up” with potato wedges, a cookie and a drink. 

Corporate chef Bob Das indicated it would be the first of other sandwiches likely to be introduced following the “re-colonelization” of the brand which started three years ago that included $80 million in kitchen upgrades that would allow for rapid sandwich production.

“Our biggest challenge was making sure our back-of-house restaurants were situated right,” Das said, adding that the recolonelization also involved focusing on founder Colonel Sanders’ philosophy of “doing it the hard way.”

“That was his way of making sure: You do it the right way, do it the hard way,” Das said.

The sandwich had been tested in various U.S. markets, including Norfolk, Va.; Charlotte, N.C.; and Cincinnati.

tshirt_2.gifThe new sandwich was announced at a food truck parked near Union Square in New York City, where free sandwiches were handed out to the public, by staff wearing T-shirts that said “70 years of nothing but chicken.”

KFC’s newly appointed president and chief concept officer Kevin Hochman said the T-shirts were just made for the event and wouldn’t be part of the extensive marketing initiative that will accompany the launch, including a new colonel tied to the Zinger who will be named on Friday.

“I’m guessing it’ll be the most recognized colonel,” Hochman said. “The people internally that we talk about it to, they light up, like, ‘Oh my goodness, I can’t believe it’s…’” he said without revealing the new colonel’s identity.

He did say, however, that the colonel would be launched with a “crazy” publicity stunt.

“I’ve been doing marketing for over 20 years. I’ve never been a part of … how big this thing could be,” he said.

Hochman added that the Zinger was a step up, quality-wise, form previous “freezer-to-fryer” chicken sandwiches like KFC’s Doublicious.

“That was not our most proud offering,” he said. “We’re at our best when we’re hand-breading chicken with our back-of-the-house cooks like we do with our Original Recipe and Extra Crispy and our chicken tenders. We know that will be a superior value and superior taste,” he said.

He added that KFC needed to enter the chicken sandwich market, which he said now accounts for 40 percent of all chicken servings in the country, compared to on-the-bone chicken, which is 18 percent. He noted that the big burger chains sell nearly two billion sandwiches each year in the United States.

Those chains have continued to up their offerings.

In March, Burger King replaced its Tendercrisp chicken sandwich with the new Crispy Chicken sandwich that it says is juicier and crispier than its previous offering.

This month Wendy’s introduced a limited-time grilled chicken sandwich topped with fresh mozzarella, balsamic-marinated diced tomatoes, basil pesto and spring mix on a garlic brioche bun for $5.29, and Krystal on Monday introduced a Country-Fried Chick — a batter-fried chicken patty topped with country gravy on a slider. It’s $1.39.

At the higher end, The Habit Burger Grill made its Golden Fried Chicken Sandwich, originally introduced as a limited-time offer in October, a permanent addition to the menu. The sandwich is made with breast in seasoned flour and buttermilk topped with spicy red pepper sauce, lettuce, tomatoes and pickles on a soft toasted bun for $6.50

Contact Bret Thorn at [email protected]

Follow him on Twitter: @foodwriterdiary

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About the Author

Bret Thorn

Senior Food Editor, Nation's Restaurant News

Senior Food & Beverage Editor

Bret Thorn is senior food & beverage editor for Nation’s Restaurant News and Restaurant Hospitality for Informa’s Restaurants and Food Group, with responsibility for spotting and reporting on food and beverage trends across the country for both publications as well as guiding overall F&B coverage. 

He is the host of a podcast, In the Kitchen with Bret Thorn, which features interviews with chefs, food & beverage authorities and other experts in foodservice operations.

From 2005 to 2008 he also wrote the Kitchen Dish column for The New York Sun, covering restaurant openings and chefs’ career moves in New York City.

He joined Nation’s Restaurant News in 1999 after spending about five years in Thailand, where he wrote articles about business, banking and finance as well as restaurant reviews and food columns for Manager magazine and Asia Times newspaper. He joined Restaurant Hospitality’s staff in 2016 while retaining his position at NRN. 

A magna cum laude graduate of Tufts University in Medford, Mass., with a bachelor’s degree in history, and a member of Phi Beta Kappa, Thorn also studied traditional French cooking at Le Cordon Bleu Ecole de Cuisine in Paris. He spent his junior year of college in China, studying Chinese language, history and culture for a semester each at Nanjing University and Beijing University. While in Beijing, he also worked for ABC News during the protests and ultimate crackdown in and around Tiananmen Square in 1989.

Thorn’s monthly column in Nation’s Restaurant News won the 2006 Jesse H. Neal National Business Journalism Award for best staff-written editorial or opinion column.

He served as president of the International Foodservice Editorial Council, or IFEC, in 2005.

Thorn wrote the entry on comfort food in the Oxford Encyclopedia of Food and Drink in America, 2nd edition, published in 2012. He also wrote a history of plated desserts for the Oxford Companion to Sugar and Sweets, published in 2015.

He was inducted into the Disciples d’Escoffier in 2014.

A Colorado native originally from Denver, Thorn lives in Brooklyn, N.Y.

Bret Thorn’s areas of expertise include food and beverage trends in restaurants, French cuisine, the cuisines of Asia in general and Thailand in particular, restaurant operations and service trends. 

Bret Thorn’s Experience: 

Nation’s Restaurant News, food & beverage editor, 1999-Present
New York Sun, columnist, 2005-2008 
Asia Times, sub editor, 1995-1997
Manager magazine, senior editor and restaurant critic, 1992-1997
ABC News, runner, May-July, 1989

Education:
Tufts University, BA in history, 1990
Peking University, studied Chinese language, spring, 1989
Nanjing University, studied Chinese language and culture, fall, 1988 
Le Cordon Bleu Ecole de Cuisine, Cértificat Elémentaire, 1986

Email: [email protected]

Social Media:
LinkedIn: https://www.linkedin.com/in/bret-thorn-468b663/
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Twitter: @foodwriterdiary
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