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6 new and revamped loyalty and rewards programs that are shaking up the restaurant industry 6 new and revamped loyalty and rewards programs that are shaking up the restaurant industry

From Jimmy John’s new gamification add-ons to Starbucks foray into the metaverse, loyalty programs are changing rapidly

byJoanna Fantozzi, Senior Editor

Jan 18, 2023

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6 Slides

How Texas Roadhouse is improving its off-premises business How Texas Roadhouse is improving its off-premises business

Jan 18, 2023

1 Min Read

Tech Tracker: Forget fry-flipping AI—dishwasher robots are here to alleviate your labor pains Tech Tracker: Forget fry-flipping AI—dishwasher robots are here to alleviate your labor pains

byJoanna Fantozzi

Jan 17, 2023

1 Min Read

Jimmy John’s revamps loyalty program with gamification and unique rewards Jimmy John’s revamps loyalty program with gamification and unique rewards

byJoanna Fantozzi

Jan 13, 2023

1 Min Read

Trends in restaurant equipment drive efficiency, serve off-premises dining Trends in restaurant equipment drive efficiency, serve off-premises dining

Jan 12, 2023

1 Min Read

Kura Sushi Frisco Texas 0 1

Kura Sushi is starting to realize the benefits of scale Kura Sushi is starting to realize the benefits of scale

Jan 10, 2023

1 Min Read

With a strong menu in place, Noodles & Company to focus on digital innovation

With a strong menu in place, Noodles & Company to focus on digital innovation

byBret Thorn, Senior Food Editor

Jack Box Drive Thru Only Tulsa OK Darin Harris CEO ICR

Jack in the Box sets sights on refranchising, tech improvements

Jack in the Box sets sights on refranchising, tech improvements

byRon Ruggless, Senior Editor

Delivering the Digital Restaurant: 5 tech trends your restaurant shouldn’t miss in 2023

Delivering the Digital Restaurant: 5 tech trends your restaurant shouldn’t miss in 2023

byMeredith Sandland, Carl Orsbourn

Krystal is the latest chain to open a smaller, to-go-only prototype

Krystal is the latest chain to open a smaller, to-go-only prototype

byAlicia Kelso, Executive Editor

Chick-fil-A customers report fraudulent activity on the chain’s app

Chick-fil-A customers report fraudulent activity on the chain’s app

byAlicia Kelso, Executive Editor

BK download the app

Marketing & Branding

Restaurants are shifting to digital-only promotions

Restaurants are shifting to digital-only promotions

byAlicia Kelso, Executive Editor

Papa Gino’s overhauls online-ordering experience

Papa Gino’s overhauls online-ordering experience

byRon Ruggless, Senior Editor

Kura-Sushi

How do you combine automated technology with hospitality? Just ask Kura Sushi

How do you combine automated technology with hospitality? Just ask Kura Sushi

byJoanna Fantozzi, Senior Editor

McDonalds Test DriveThru Outside 4

AI in Restaurants

Why AI will take over your restaurant

Why AI will take over your restaurant

byHolly Petre, Assistant Digital Editor

How Potbelly started gaining market share and traffic

How Potbelly started gaining market share and traffic

byAlicia Kelso, Executive Editor

KFC

Major KFC franchisee KBP Brands is testing an SMS loyalty program

Major KFC franchisee KBP Brands is testing an SMS loyalty program

byAlicia Kelso, Executive Editor

crystal ball

What’s in the crystal ball for restaurants in 2023?

What’s in the crystal ball for restaurants in 2023?

How Krispy Kreme will use automation and an improved hub and spoke model to expand its reach

How Krispy Kreme will use automation and an improved hub and spoke model to expand its reach

byJoanna Fantozzi, Senior Editor

Lunchbox 20 0

What to expect from restaurant technology in 2023

What to expect from restaurant technology in 2023

Tech Tracker: AI voice ordering is here to stay—and it keeps getting better

Tech Tracker: AI voice ordering is here to stay—and it keeps getting better

byJoanna Fantozzi, Senior Editor

How KFC is working to 'digitize every order'

How KFC is working to 'digitize every order'

byAlicia Kelso, Executive Editor

BentoBox partners with award-winning chef Chris Shepherd to announce Inaugural National Restaurant Workers Day, honoring and supporting restaurant workers

BentoBox partners with award-winning chef Chris Shepherd to announce Inaugural National Restaurant Workers Day, honoring and supporting restaurant workers

happy restaurant employees

Technology is cool, but restaurant guests still want a human touch

Technology is cool, but restaurant guests still want a human touch

chick fil a

Top 500 Restaurants

15 new ways restaurants reached consumers in 2022

15 new ways restaurants reached consumers in 2022

byLeigh Anne Zinsmeister, Managing Editor

Starbucks Odyssey background 1

Why Starbucks entered the metaverse so late

Why Starbucks entered the metaverse so late

byHolly Petre, Assistant Digital Editor

crystal ball

2023 industry predictions are (unsurprisingly) tech heavy

2023 industry predictions are (unsurprisingly) tech heavy

byAlicia Kelso, Executive Editor

Starbucks Odyssey launches today: Will it shape the future of branding in the metaverse?

Starbucks Odyssey launches today: Will it shape the future of branding in the metaverse?

byJoanna Fantozzi, Senior Editor

Applebee's storefront

Convenience, quality weigh heavily in restaurant delivery value equation

Convenience, quality weigh heavily in restaurant delivery value equation

07 Metaverse others

Top 500 Restaurants

Restaurant brands that entered the metaverse in 2022

Restaurant brands that entered the metaverse in 2022

byJoanna Fantozzi, Senior Editor

Regional Chains

How restaurants should prepare for the on-demand digital economy’s peak

How restaurants should prepare for the on-demand digital economy’s peak

byJoanna Fantozzi, Senior Editor

2021 TECH TRACKER 01 01 (1)

Panera experiments with robots

Panera experiments with robots

Delivery & Takeout Solutions

DoorDash’s layoffs are not a time to panic: they’re a time to rethink the delivery industry

DoorDash’s layoffs are not a time to panic: they’re a time to rethink the delivery industry

byJoanna Fantozzi, Senior Editor

Photo McDonald's Small Format Restaurant Courtesy of McDonald's of North Texas 2

McDonald’s is testing a new to-go format

McDonald’s is testing a new to-go format

byAlicia Kelso, Executive Editor

restaurant robot

Restaurants and robots: Don’t be alarmed

Restaurants and robots: Don’t be alarmed

byRobin Zheng, US Manager

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