Ruby Slipper Café: This brunch concept was started in New Orleans to serve as a community hub after Hurricane Katrina and now includes 14 locations in the Louisiana, Alabama and Florida markets. It scored a 4.6 overall star rating, with 7.0 on loyalty/referral, a 2.5 on price/value, an 11.9 on demeanor, a 4.1 on service/accuracy, a 7.4 on food, a 4.7 on quality/flavor, and a 16.1 on selection/availability.

Jack Stack BBQ: This Kansas-based concept has been around since 1974 and now counts six locations. It scored a 4.59 overall star rating, with a 6.2 on loyalty/referral, a 2.1 on timeliness, an 11.6 on demeanor, a 3.4 on service/accuracy, a 3.2 on food, and a 5.6 on selection/availability.

Pamela’s Diner: This Pittsburgh-based breakfast diner concept with five locations scored a 4.58 overall star rating, with a 4.9 on loyalty/referral, a 3.1 on price/value, an 8.9 on demeanor, a 7.5 on service/accuracy, a 5.9 on food, and a 9.0 on selection/availability.

Dinosaur Bar-B-Que: This restaurant, blues venue and “biker bar chain” was founded in 1988 in Syracuse, New York and now includes six locations. It scored a 4.50 overall star rating, with 4.9 on loyalty/referral, a 3.4 on price/value, a 13.7 on demeanor, and a 4.9 on food.

Harry’s Seafood Bar & Grille: Established in 1987, this concept serves southern, Cajun and creole dishes in its five locations throughout Florida. It  scored a 4.49 overall star rating, with 5.9 on loyalty/referral, 7.8 on demeanor, 4.3 on service/accuracy, 6.4 on food and 6.6 on selection/availability.

Monte Cello’s Restaurants: Established in Pittsburgh in 1980, this Italian concept has grown to six locations. It scored a 4.49 overall star rating, with a 4.6 on loyalty and referral, a 3.6 on price/value, a 7.8 on demeanor, a 4.5 on service/accuracy, an 8.5 on food, and a 16.0 on selection/availability.